Privacy Policy

At SHIVDHARTI, we are dedicated to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our applications operated by SHIVDHARTI TECHNOLOGY PVT LTD.

Information We Collect

During Registration: Name, address, phone, email, gender, DOB, preferences.
Account & Transaction: Bank details, billing/delivery address, card info, tracking.
User Activity: Product preferences, delivery, disputes, forums.
Browsing Info: IP address, OS, browser type, pages visited, sessions.
Mobile App Data: Device ID, operating system.
Interaction: Clicks, scrolls, conversions.

Multi-Vendor Information Sharing

We share certain user data with vendors for order processing and delivery. Each vendor must protect user data and comply with this privacy policy and applicable laws.

Information Retention

Personal Information: Retained while account is active or as needed.
Usage Data: Retained for 7–21 days for analysis.
Data no longer needed will be securely deleted or anonymized.

Information Shared with Vendors

To process your orders, we may share your name, contact info, address, and order details with the relevant vendor.

Vendor Responsibilities

Vendors must protect your data and only use it for order fulfillment.
Direct communication is allowed for order updates, not for unsolicited marketing.
Review vendor privacy policies when applicable.

How We Use Your Information

Verify identity and manage services.
Enable communication and transactions.
Improve services through analytics.
Send offers, updates, push notifications.
Prevent misuse and handle violations.
Manage subscriptions and comply with legal requests.
Enable order and delivery tracking.

Sharing Your Information

With service providers and vendors.
With legal, financial, and regulatory bodies.
In mergers, acquisitions, or partnerships.
With affiliates and third-party tools.

Cookies & Similar Technologies

We use cookies and similar technologies to improve user experience and collect analytics. You can control cookie preferences via your browser.

Security of Your Information

We implement robust security practices, but no method is 100% secure.

Service Announcements

We may still send you service updates even if you opt out of marketing emails.

Children’s Privacy

We do not knowingly collect information from children under 18. Parents are advised to supervise children’s app usage.

Policy Updates

This policy may be updated occasionally. Continued use of the app means you accept the updated terms.

Contact

For questions or concerns, contact us at: shivdhartitech@gmail.com